Certify Easy Espense Report Pro and Con
Frontrunner 2021
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What is Emburse Certify Expense ?
Emburse Certify Expense effortlessly streamlines your operations through automation and superior customer service. Automatically create reports for employees, streamline approvals, and make reimbursement and reporting effortless for accountants. Certify is rated as a Leader in expense management by analyst firm, IDC, and is trusted by more than 10,000 organizations including Boot Barn, H&R Block, and Virgin Galactic, to streamline expense processing, purchasing, and travel booking. ...
User Review Highlights
4.69
1,238 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5-
"EASY ACCESS AND VERY USER FRIENDLY. It is the best software on the market."
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"Helps less organized employees audit and track expenses - integrates with our cc statements and sleek looking site."
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"The UI is nice, and many times the autofill feature works well. If you stay on top of your receipts, this application does well."
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"Additional hidden costs, lack of integration with other tools and applications. Sometimes felt the product to be slow."
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"There is nothing about this software I find negative. M always assured Certify will compile all of my receipts/expenses, and get reimbursed on time."
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"The drop down lists are a little confusing to determine the type of expense, and certify doesn't allow you to go in and change them to your specific company needs."
Read user reviews
How much does Emburse Certify Expense cost?
Emburse Certify Now! (1-25 employees) : $8 per user/month Professional version (25-200 employees) : Monthly service fee Enterprise version (200+ employees) : Annual fixed pricing Contact Emburse Certify for more information on pricing.
Starting price
$ 8.00 per month
Free version
Not Available
Which features does Emburse Certify Expense offer?
Top Emburse Certify Expense features and user ratings for each are:
This data is sourced from real user reviews, to provide you with unbiased context from people who actually use Emburse Certify Expense .
How easy is Emburse Certify Expense to use and deploy?
Emburse Certify Expense supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.
4.69/5 out of 1238 Reviews
Showing 1 - 5 of 1,238 reviews
Bobby
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Food & Beverages
Time used: More than 2 years
Very effective expense management tool.
I use Certify when traveling for work and also to get office expenses like internet and phone reimbursed.
Pros
Certify is a very effective expense management tool. It's incredibly easy to use and allows me to get my expenses reimbursed very quickly.
Cons
Nothing to dislike. Certify is intuitive and user friendly.
Reasons for switching to Emburse Certify Expense
Certify is much more automated and less manual for expense management purposes.
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Management Consulting
Time used: More than 2 years
Review Source: Capterra
Emburse Makes Life Easy
We realized both a tangible return on investment financially, we have also achieved a return on investment through increased time management and productivity that Emburse Certify Expense allowed. A typical dedicated approver could review an average of 30 paper submissions compared to an average of 80 electronic submissions.
Pros
The software is simple and user friendly. Repetition helps our users become comfortable. Submissions are instant and time spent both creating the submission and approving the expense has been considerably reduced. Emburse Certify Expense truly makes life easier for all!
Cons
We would love to see a complete remodel of the mobile app and interface. The mobile app is wonderful for taking photos but does make it harder to complete reports, especially if there are any errors that require attention. The mobile app also still seems to miss some taxes on hotels, shorting the submitter unless caught by the approver. The website itself, the desktop version, experiences high traffic and lag times, resulting in time outs or complete errors. While reporting this issue to the Support Side, I've only encountered one unhelpful representative but the majority of the time our support emails are handled quickly and professionally. The website issues haven't been as severe in the month of November at time of review, so perhaps they've made some upgrades or changes internally that resolved the issue.
Reasons for choosing Emburse Certify Expense
Emburse Certify Expense provided a more customizable experience and met more of our needs than the competitors.
Time used: Free Trial
Review Source: Capterra
Could be good, but isnt
Im going to make this kind of short.... I was lied to in the sales process, implementation dropped the ball continually. They have zero followup when you have an issue. My implementation coach and even the implementation manager I had to speak with never followed up with me. Oh did I mention they have an implementation fee they bring up just before you sign with them? Its not cheap. But they'll "discount" it. Due to being lied to during sales, I had to figure out how Certify worked instead of it just working for me. I had to re-enter my credit cards 3 times, and I had 15 credit cards. I had to call the bank to get individual logins for all my credit cards. I have 25 very unhappy users and one irate admin (me). The import into quickbooks did not go as promised as well. Due to all of this I now feel as if I know more about Certify than my salesman did when he sold me this crap. The app for the phone is pretty good, Android better than IOS I think. The Web application though is horrible, just horrible. The Layout is bad, you have to confirm simple things, but you can delete an expense with no more scrutiny. They have no way for you to recover deleted expenses. The have a Wallet and a Report, you cannot edit most fields in the wallet, you have to move expenses into a "draft report" then move them back into your wallet! Its about a 10 click process just to change the amount of a receipt or change a category- very important things, heres the procedure lol. 1) Check expense(s) in wallet 2) Click Add to report, 3) Chose whether you want a new or existing report. 4) Confirm that you want to do that. 5) Wait for the expenses to load(which can take a while if you have a lot) 6) click edit 7) Edit the expense, click save (I'll give them this one) 8) Click the icon to open a menu 9) Click Send to wallet. So 9 steps. There is an alternate way but you get to chose from a little window and you cant select multiple. So why do I have to leave the wallet to edit an expense? Oh and if you have a lot of receipts they remove the "merge" option. This matches your receipts with your CC charges automatically! But you cant have more than 100 or 150 lines of charges/expenses, they cant decide on which number, but its between there. So why would you make my life harder if I have MORE expenses? I hope this saves you from some hassle, expenses are tricky, this is my second go around wasting dozens of hours.
Pros
App is good to use
Cons
They dont know their system entirely. they will sell you something just to sell you. Their salesmen dont know the ins and outs.
Company size: 11-50 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
Content user and hoping for improvements
We solved our problem from using a manual process to an automated expense report process. It was also important to have a site that warehouses our receipts.
Pros
First, it integrates with our American Business Gold Card. Second, it's intuitive and easy to use.
Cons
Very happy with the expense software. I don't like it when the credit card link breaks. However, I know they are working to have a direct link in the near future because right now they are using a third party provider.
Reasons for choosing Emburse Certify Expense
I thought it was more intuitive and I was impressed by the customer reviews.
Reasons for switching to Emburse Certify Expense
SAP Concur was very robust but could not provide an automatic link to the American Express Business Gold card. It also was not intuitive and a bit clunky.
Company size: 51-200 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
Easy to use
Pros
Ease of use. You do not have to been tech savvy in order to use.
Cons
Lay out on the mobile app. It can come across as confusing because it looks different than the desktop version.
Reasons for choosing Emburse Certify Expense
Cost effective to use Certify for the amount of reports we submit.
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